Our smart one-platform approach makes doing business easier.
We understand that legacy systems can create real challenges for insurers with multiple generations of LTC insurance products, often hindering effective administration. For that reason, we developed our proprietary Comprehensive Administrative Processing System (CAPS) that supports all administrative services and reporting. Even better, it provides “real time” data access for underwriters, policyholder services representatives, case managers, and claim payment processors to help ensure a better customer experience, while offering complete data security.
Data privacy and security are integrated into every aspect of our business model and are subject to ongoing monitoring and control. We therefore designed CAPS with strong security architecture and procedures, and we test our disaster recovery and business continuity plans on an annual basis.