Our senior leaders offer a wealth of deep and broad experience, gained at some of the most respected carriers and service providers in the industry. Each member of the TriPlus senior leadership team brings a unique perspective and skillset that complement one another, providing a strong foundation for TriPlus’ infrastructure and operations, and a powerful driver of excellence.
Peter has been part of the long-term care insurance (LTCI) industry for over 10 years. Prior to joining TriPlus, he served as Senior Vice President at Genworth Financial, where he built successful insurance business units and distribution organizations. Peter led the startup of Genworth’s group LTCI business and was most recently responsible for the distribution of LTCI in the employer market and through financial institutions. In the LTCI industry, Peter is recognized as a trusted leader, with a clear sense of purpose, who encourages simplification of complex solutions. Peter utilizes his diverse background in profit and loss leadership, military, distribution, product development, and business start-ups to lead his teams to success in delivering results for TriPlus clients. A native of the Netherlands, he graduated with a degree in economics from the Royal Military Academy.
In his role at TriPlus, Jim is responsible for leading the Company’s technology strategy and managing overall IT operations. Jim has over 20 years of experience in the LTCI industry, including IT and data interfaces with all aspects of both group and individual LTCI. Jim’s IT philosophy is to be a true partner to the business; the outcome of which is an IT department that drives innovation, as well as being flexible, adaptable, and responsive to customer needs. Jim is a principal architect of an advanced system for handling LTCI administration, and has leveraged effective and efficient use of technology to improve service delivery. Jim also brings extensive experience in data analytics. He holds a Bachelor of Science in Business Administration.
As TriPlus COO, Anne is a leader in LTCI services, process management, business operating performance evaluation, and customer satisfaction. She leads the company’s efforts in supporting insurers’ needs of measuring performance, developing strategies, and change implementation. Anne has more than 20 years of experience in the LTCI industry with both LifePlans in insurer services, and John Hancock. Anne is a Registered Nurse and holds a Master’s Degree in Public Health.
Laura is responsible for business development, marketing, sales, and implementation at TriPlus, and brings over 30 years of experience in the health and LTCI industries to her role. Prior to joining TriPlus, Laura’s career at John Hancock included responsibility for its group LTCI division through its leadership in the Fortune 500 market and its venture into the Fortune 1000 space. As Senior Vice President and General Manager of John Hancock’s LTCI business unit, Laura brought the strengths of both the group and individual divisions together to create a single organization focused on industry-leading product development, enhanced online capabilities, and cross-market relationships. Laura graduated from Northwestern University with a degree in History, and did post-graduate work in Animal Husbandry at the University of Arizona.
In his role at TriPlus, Ray leads the team which provides comprehensive actuarial services to LTC insurers, including rate increase activities, modeling and projections, valuation, reporting and experience analysis. He also supports product development and product management initiatives. Ray has more than 25 years of experience in LTCI, having previously worked at Bankers Life & Casualty Company, where he was responsible for pricing, product development, and product line management of the company’s LTCI offerings for 19 years. Ray is a member of both the Society of Actuaries and the American Academy of Actuaries.
Noah is responsible for the TriPlus compliance program, and oversees the Company’s legal, contractual, and filing activities, and has more than 15 years of LTCI experience. Prior to joining TriPlus, Noah spent 13 years at John Hancock, in roles of increasing responsibility in marketing, compliance, and contracts and legislative services. Noah holds a JD degree from the University of Maine School of Law and graduated cum laude from the University of Maine.
As TriPlus CFO, Ted oversees the finance and accounting function which supports the company’s internal reporting, planning, and analysis needs as well as external customers’ financial reporting and reconciliation needs as part of the administrative services they receive. Ted has 20 years of insurance industry experience, including roles in financial management, as well as outside consulting and advisory services for insurers across North America, while at Conning & Company. Ted graduated with a degree in Finance from the University of Massachusetts at Amherst, earned both the Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU) designations through The American College of Financial Services, and holds a life and health insurance license.
As Assistant Vice President of TriPlus’ Human Resources area, Patty is responsible for driving the company’s human capital strategy including talent acquisition, performance management, training and development, and employee relations, as well as managing a team to deliver human resources services to colleagues nationwide. Patty possesses 15 years of human resources experience in multiple industries. She graduated from San Francisco State University with a degree in Business Administration.
